Every deal starts with a Conversation
Gubagoo is proud to be certified in program with Mercedes-Benz. Introducing the most advanced messaging platform in automotive. Our fully managed omni-channel service connects buyers and sellers in real time, improving the online customer experience and helping dealers service and sell more cars. Our flexible and interchangeable platform is designed to suit the needs of your dealership. Enroll today and discover why more than 7,000 dealers trust Gubagoo.Pricing & Packages Book a Demo Enroll
Fully Managed, Advanced Live Chat Platform
Gubagoo brings intelligence to chat, so you get higher quality leads and more satisfied customers. Our fully managed live chat and text solutions make it easy for your customers to connect with your dealership anytime on any platform.
With our unique ResQ feature, you have the ability to handle your chats, and our experienced chat specialists step in when you’re not available.
Behavior based engagement
Our patented behavioral scoring algorithm tracks and scores every website visitor to turn anonymous visitors into identifiable customers. We score consumers based on their level of interest, intent to purchase, inventory of interest and pages likely to view.
Meet, Greet and Engage.
Our smart greeter and dynamic messaging technology is designed to optimize chat engagement by delivering a personalized chat experience when customers visit and browse your website.
Whether they are first time visitors, returning visitors, or landing on your site after clicking an ad campaign, your customers always receive a relevant message guaranteed to boost customer engagement and drive higher conversions.
Dynamic VDPs Drive Conversion.
Dynamic VDPs increase conversion by 54%. With your inventory at our fingertips, we send vehicles in the chat window to enable the customer to easily view specs, pictures and videos.
Customers get what they’re looking for and you receive quality leads that drive higher conversion.
Re-target and Re-engage Consumers with New Offers
Blaster is Gubagoo’s signature engagement tool that allows you to:
- Re-engage your incomplete deals with new offers and incentives.
- Re-target an entire group of consumers when rates, incentives, or payments change.
- Get notified when consumers view your latest offers.
Gubagoo mobile app
Communicate with your customers on the go, wherever you are. Seamlessly view and ResQ live chats, send images and whisper to teammates right from your Android or iPhone device. Use the app when you’re away from your desk or while on the lot to send photos to customers.
GLive Keeps you Connected.
Use GLive to engage with your customers, monitor active and incomplete deals, and send new offers. Get insight and metrics into team and store performance. Access all of your Gubagoo apps and services from your desktop or mobile device.
Support when you need it most
We are committed to helping you improve your sales process and achieve next-level success. You have access to the following right from the start:
- Robust onboarding process
- Weekly training webinars
- Online Help Center
- Best in class technical support