Tekion

First and Fastest Cloud-Native Automotive Retail Platform

Tekion is disrupting a 50-year reliance on aging Dealer Management System platforms and providing dealers with the first and fastest cloud-native Automotive Retail Cloud (ARC). This transformative dealership software platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, ARC is simplifying the dealer/consumer relationship and journey.

Tekion’s connected technology approach empowers dealers to leverage one seamless platform to create the best experience, improve efficiencies, sell a lot more, and be more profitable. Tekion’s ARC modules are a fully customizable tool to create an unforgettable in-person and digital experience for the consumer that seamlessly integrates and connects your entire business.

Tekion’s online appointment scheduling is an easy-to-use application that enables consumers and dealers the ability to request service appointments through multiple channels. Completely configurable, dealers can control appointment availability and shop capacity based on schedules and more.

Pricing & Packages Book a Demo Enroll

Multi-Channel

Schedule appointments with any online device (desktop, tablet, mobile)

Tekion’s online appointment scheduling enables consumers and dealers the ability to request service appointments through multiple channels.


Consumer-Centric

Easy to use

An excellent consumer experience includes transparency and convenience. Tekion’s online appointment scheduling is an easy-to-use application that supports multiple users to access one vehicle profile. With no login required to schedule an appointment online, consumers are not required remember usernames or passwords.


Flexible

Configurable based on dealer needs

Completely configurable, dealers can control appointment availability and shop capacity based on schedules and more. Set different transportation types, auto-assign appointments by service type, and cap appointment availability by number of appointments, percentage of appointment availability, and/or hours of service.


Integrated

Seamlessly exchange data between OEM and third-party providers

A great service experience starts with a smooth and simple appointment process. Tekion makes it easy to submit OEM warranties directly.


Zero-Contact Service Experience

Service vehicles in the new norm: contact-free, virtual or remote

Tekion delivers a new way of getting things done with two Zero-Contact Service Experiences. Go 100% remote with Premium Concierge. Provide an in-store, zero-contact drop off and pick up option with Secure Key Lounge.

Key Lounge for an in-store, contactless vehicle drop-off and pick-up, with integrations to a hands-free key locker managed from a phone (add-on feature/hardware).

Concierge – 100% remote

Take customer satisfaction to the next level by selecting Premium Concierge for 100% remote service pick-up from anywhere. With the ability to track, review and approve everything from your personalized portal, consumers won’t have a chance to miss a beat.

Secure Key Lounge – contactless experience in-store

Allow consumers to experience an in-store, zero-contact drop off and pick up option with the Secure Key Lounge.